SALES

5.0

SERVICE

4.5

391 ratings and 198 comments received in the last 90 days.

31 March 2024

Easy to deal with

30 March 2024

Amazing level of service, quick turn-around times, even out of hours and on days not working

27 March 2024

Sales staff could not have been more helpful

26 March 2024

Had a very easy purchase and collection with Eric Wickham, he was very easy to communicate with and kept me updated throughout.

26 March 2024

Excellent and professional service and comprehensive knowledge of products.

25 March 2024

Very satisfied! Everything went incredibly smooth!

24 March 2024

Lee went out of his way both during the purchase and when we collected the car, we felt we were provided with a very personal touch.

21 March 2024

Everything went well, I got the car sooner than expected

18 March 2024

Being a loyal customer having the 4th car and a bike from there in 4 years, expected a better deal, esp. on part exchange. Hence the 4 star.

15 March 2024

Excellent purchasing experience with Sasha Good at Vines of Guildford. Sasha listened and delivered with great care and attention to detail.

10 April 2024

Service advisor "Mariah Morris" need to be credited here as she communicated the issues, timeframes it takes to fix transparently and helped with a curtesy car in short time when the repair was taking more than intended time.

10 April 2024

Detailed explanation on what was done on the car and what is the overall status of the parts.

10 April 2024

While there the experience was excellent. The time taken by the BMW Group overall to fulfil the air bag safety recall was woefully long. The time slots available were difficult to fit my schedule, i.e. no "late pm" wait appointments.

10 April 2024

I was particularly pleased with the service and communication and would single out Alex who is always clear and straight with his communication. I think he is a good chap who is good at his job and good with me the customer.

10 April 2024

Efficient, friendly and great coffee while waiting!

09 April 2024

Very clear communication and everything went smoothly

08 April 2024

Scott Langley was outstanding and nothing was ever too much trouble. Everybody we came into contact with was so helpful

07 April 2024

I had two cars serviced recently and it was efficiently dealt with for both.

07 April 2024

Completed quickly, good service and complimentary wash.

05 April 2024

Gave car for full service & check. Was advised to fix bumper scratch, idrive stiffness but later noticed engine light still on. Returned, now booked for diagnosis. You had car for full day and you prioritized bumper scratch over engine warning light!

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