The service advisor was friendly & helpful

Very well organised, clean & tidy, sensible and appropriate precautions in place - important in current circumstances. Staff welcoming, friendly & helpful as always. Service needs dealt with professionally.

I have always been impressed with the customer service from Vines of Guildford. Although they are several miles away from where I live, I continue to go to them for all service requirements.

Great service and good communication

Very good service. Efficient, delivered as expected plus impressive COVID practices implemented.

Helpful all round

All done as promised and on time

They listen and find solutions not problems.

Overall a good experience.

Promt pick up & delivery back of vehicle. Able to add in an MOT to service at short notice. Kept informed before & after. Extra safety in place due to Covid 19; felt confident to let you have my vehicle

Put it this way, Natalie should get a pay rise and John Howard deserves a knighthood for services to the automotive customer care industry.

They kept me informed

Everybody most helpful.

Convenient location, even though we were early, car was booked in and We were telephoned to say it was ready. No issues. Vehicle still under service plan.

Tony Genn (my regular Sales Representative) knows what I want and always delivers a great deal. I was also very impressed with Megan Thornber (Business Manager) with the follow up and handover of the vehicle.